this post was submitted on 25 May 2025
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498
VCs are starting to partner with private equity to buy up call centers, accounting firms and other "mature companies" to replace their operations with AI (techcrunch.com)
submitted 3 days ago by [email protected] to c/[email protected]
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[โ€“] [email protected] 6 points 1 day ago (1 children)

The hardest thing to believe is that call centers still had humans somewhere to call/answer calls

[โ€“] [email protected] 1 points 1 day ago* (last edited 1 day ago)

Several companies still have a call center. You might get a robot at the start, but that's usually to send you to the right specialist.