this post was submitted on 24 Apr 2024
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They haven't had a 65 year old for a colleague yet. Just wait until they've helped their 60+ y/o colleagues disable Caps Lock for the 50th time.
There is a really easy fix for that. A proper training program instead of just expecting that people are born with the necessary skills. Having worked IT in a variety of capacities, including training and end-user support, I'm pretty sure cluelessness is a function of training and experience, not age.
These old dogs just need some new tricks!