Lemmy.ca Support / Questions

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Support / Questions specific to lemmy.ca.

For support / questions related to the lemmy software itself, go to [email protected]

founded 4 years ago
MODERATORS
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Hi Everyone!

We've setup a shared account to simplify the process of contacting an admin.

Rather than messaging several of us, you can now contact @[email protected] and we'll all be notified.

A link to this user is also available in our main sidebar on the home page.

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I find the frontend very useful as it has the media bias check indicator on shared articles and allows you to see how many elements of each category exists in the Lemmy search UI. Not to mention the troll buster feature where egregious trolls can be banned from all the moderated communities of a user.

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Time outs (self.lemmy_ca_support)
submitted 2 weeks ago by GlassHalfHopeful to c/lemmy_ca_support
 
 

Ever since things came back up after the Jan 5th outage, I've started to encounter regular timeouts. I will scroll past a couple dozen number posts and then it will stop as of there are no more. Within a few seconds, the application produces a time out error.

I use Boost for Lemmy as my client, but I'm not convinced that the issue is the app since switching my instance allows me to continue scrolling without a problem. And to be clear, prior to January 5th, I've never experienced a timeout in the app.

I'm curious if I'm the only one experiencing timeouts on Lemmy.ca. If so, then I'm curious if the admins are aware of any issue.

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submitted 2 weeks ago* (last edited 2 weeks ago) by Jack to c/lemmy_ca_support
 
 

[Thanks morgunkorn for replying to show where it is: on our Profile pages, 4 lines beneath our usernames.]

How can I find a list of the Lemmy posts I've saved in my browser?

Saving posts are done by clicking on the star icon. Once saved the icon becomes orange.

Can't find them on my Profile page, or via the Search page, and searches seem to only answer it for apps.

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Some words getting redacted (self.lemmy_ca_support)
submitted 1 month ago by cyborganism to c/lemmy_ca_support
 
 

Hi, I posted something in the Quebec community on Lemmy.ca recently and one of the replies had someone write in French with the word r.e.t.a.r.d. being deleted from their comment.

That word means "late" in French and is not a derogatory word.

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I've been posting at https://lemmy.ca/c/framework on and off over the past couple of months and the community is growing. However, I don't know the mods, they haven't said anything, and I can't contact them (when I visit their pages, the pages are blank?)

Since it's a new community, I have some faith in strangers of good will, but I'd prefer to establish some kind of rapport or something with the mods in case I've completely misunderstood their intent in creating the community, and to establish some basic ideas around moderation etc.

How does this communication aspect on Lemmy work? Thanks.

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Yesterday I created a community on lemmy.ca, which was unfortunately removed today with the reason 'spam': @[email protected].

I mean... okay, I can also register on another instance for a single community. But can this decision perhaps be reconsidered? When you buy an app in the Meta Store, you always receive a 15% discount voucher for a friend for the purchased app. The purpose of the community is to exchange these so that you can buy the games with the discount even if you don't know anyone who already owns the app yet.

Perhaps you might reconsider whether this should be considered 'spam'.

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[email protected]

Seems to be purely to post misinformation with repeated claims that Russia is innocent and the US caused the Ukraine situation, that they're stopping Ukraine from agreeing to Russia's super amazing peacedeals, etc.

This is the sort of garbage one would expect to find on ML or Hex, is CA intended to be the same low quality instance?

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I'm setting up my own server, hosted by Elestio. 

The documentation says  "Administration First Steps: After you successfully installed Lemmy either manually with Docker or automatically with Ansible ..."

Which of these apply to me? I didn't do either of those things.

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!fairvote is currently unmoderated (self.lemmy_ca_support)
submitted 3 months ago by Sunshine to c/lemmy_ca_support
 
 

The profile pages could not be found for the two current moderators, could they be deleted accounts?

If that's the case I could volunteer in managing the community. As I'm really interested in the topic of proportional representation.

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Am I the only one that gets this? I tried uploading a video but can't seem to regardless of file size. Toggling between sections makes no difference. Also unrelated but having so many different sections of lemmy makes it difficult to know where to post. I just found out posting this that I need to be subscribed to the lemmy.ca support / questions in order to post here.

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This number is getting pretty big. What is this, like, XP or something? Can I level up? Is it bad? Does anything happen if it gets too big?

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Logged out (self.lemmy_ca_support)
submitted 5 months ago by psvrh to c/lemmy_ca_support
 
 

Anyone else getting logged out periodically in the web UI?

I've tried tossing my browser's cookies and site data, without any effect. I'll stay logged in for a bit, then will get asked to log in again.

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submitted 5 months ago* (last edited 5 months ago) by zhenbo_endle to c/lemmy_ca_support
 
 

I was trying to create a community with id=til_about_computer_science name=TIL about Computer Science

However, everytime I click "Create", there was no response.

The console log says

POST https://lemmy.ca/api/v3/community Status 400 VersionHTTP/3 Transferred820 B (28 B size) Referrer Policysame-origin Request PriorityHighest DNS ResolutionDNS over HTTPS

Response rate_limit_error

Do I just need to wait for a while?

Besides, there was no UI on the webpage telling me what was wrong

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I'm pretty sure I used to get emails when I received a notification, but that hasn't been happening for a while now. I do have the "Send Notifications to Email" checked in my settings and I have verified that my email address is set correctly.

Are email notifications working for others? Can anyone suggest things I should change to get them working?

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Hello, not sure if this is specific to Lemmy.ca, my account, me, or something else, but I'm posting anyway. The following is happening on my laptop (LMDE6) using Firefox (128.0/64) while logged into Lemmy.ca.

  • Clicking next while logged into Lemmy.ca on either Local or All view times out after the first page (screenies below).
  • When on Subscribed view the next button works and new pages load.
  • If logged out, the next button in Local and All views work to load a new page.
  • Clearing browser and session data, and using a container tab hasn't made a difference.
  • Tried above on two other computers: another LMDE6 with firefox, and a Windows 10 with Chrome (latest) with the same results.
  • The problem doesn't happen on two other lemmy 0.95 instances that I have accounts on (lemmy.dbzer0.com, and literature.cafe) in the same browser, using the same Lemmy settings (default, but dark mode) apart from my subscriptions and blocks.

  • click next

  • it sits here thinking for a while

  • then times out.
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Issue with the image proxy. (self.lemmy_ca_support)
submitted 6 months ago by No_Eponym to c/lemmy_ca_support
 
 

Is the image proxy broken?

Posted this image: https://media3.giphy.com/media/IALvmllYJJD1AhPFrs/giphy.gif?cid=6c09b952jiyrc08mier5pma36v56jao6q185y18tlb6qzv4y&ep=v1_internal_gif_by_id&rid=giphy.gif&ct=g

In this post: https://lemmy.ca/post/25242756/10442736

I get a small box saying "Print pretty" from the comment link in Connect, gif wont load in the comment itself.

When I open the link externally in Firefox I get:

Is anyone else experiencing this? Or am I doing something wrong? Thank you!

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Update mlmym request (self.lemmy_ca_support)
submitted 7 months ago by Syer10 to c/lemmy_ca_support
 
 

Mlmym has updated again and fixed some compatibility issues with the latest Lemmy version. It would be great if old.lemmy.ca would update

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Why am I seeing a post about Microsoft from 9 days ago pinned as an announcement at the top of /all ?

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A couple of mod related issues (self.lemmy_ca_support)
submitted 7 months ago* (last edited 7 months ago) by LimpRimble to c/lemmy_ca_support
 
 

Not a high priority because I can still do what I need to. Might be related to the latest upgrade.

  1. When I go to reports in a /c that I mod, "Unread" gives me an unending wait, hourglass, spinny thing that doesn't time out. "All" seems to work fine so I'm not stuck.

  2. When I click on a user's name I get an error page:

Error 1033 Ray ID: 8935e13f1e7c6064 • 2024-06-13 23:32:26 UTC Argo Tunnel error

What happened?
You've requested a page on a website (lemmy.ca) that is on the Cloudflare network. The host (lemmy.ca) is configured as an Argo Tunnel, and Cloudflare is currently unable to resolve it.

Edit:

  1. I haven't been able to cross-post since the upgrade - the page comes up like it's ready to cross-post, but if I touch anything like "Select community" for example, all the fields clear and I'm left with an empty "Create a post" page.
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I've noticed recently that as I'm paging through lemmy in firefox if a video is posted it will start auto-playing with the volume maxed. I don't mind it autoplaying before I get there but it's very annoying to have a page load and suddenly getting blasted with unexpected sound.

an example post that does this: https://lemmy.ca/post/22495123

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Hello,

Sorry, I should've posted this here instead of the main community.

I noticed that I cannot see some posts or comments from this account on this instance. Some of which are my own posts/comments. These are not posts/comments that have been removed nor does it have to do with bans or blocks.

My own posts/comments for which I receive replies, I will see them in the “messages” section and will be able to access them from there. The posts in communities will be displayed, but comments will show as unable to view

If I log in using an account form another instance, like sh.itjust.works for example. I can see all the missing posts and comments normally.

Here’s an example of a post that I made in the Montreal community. I doesn’t appear when using my lemmy.ca account, but will appear when using my sh.itjust.works account.

Community: [email protected]

Post: REV Saint-Denis | Une entrave dans une portion névralgique indigne les cyclistes

And I noticed I can't even see my own post in my own community [email protected]

Is there a problem with this instance?

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Update mlmym request (self.lemmy_ca_support)
submitted 8 months ago by Syer10 to c/lemmy_ca_support
 
 

I sent a feature request to https://github.com/rystaf/mlmym and it was added in one of the recent versions. Have been waiting a while to see if it would be updated automatically or by an admin, but it hasn't happened yet. So here is my request for it to be updated.

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If you look at the communities tab and sort by new, more communities there have 0 posts than have more than 10 posts. It seems like people are just making communities for the sake of having something to control, without any interest of actually contributing. Often times the communities are opposing, so it's not as if the mod actually has knowledge or an interest in all 6 sides.

Is there any discussion behind the scenes on a way to curb this. or is this not a concern at this time because lemmy is still small?

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