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[Help] [Solved] Eaton UPS shuts off for 1 second when NAS is connected via USB (lemmy.ml)

submitted 2 years ago* (last edited 10 months ago) by [email protected] to c/[email protected]

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I bought a Eaton Ellipse Eco 650 USB DIN for my Homelab. I connected it to my nas which is running OpenMediaVault because OMV has a NUT Plugin. I conneced it, it got recognised and i thought i should test it. So i switched the breaker off and my nas turned off safely after my entered time. I then went to turn the breaker back on, but after a few seconds the ups shuts the power off all devices and applies it after a second. This only happens when the nas is connected via usb.

is there a setting that i missed in nut?
is my ups broken (i dont think so)
what could be the problem?

Edit: Wow, the Eaton Germany Support is terrible. I called them multiple times and i think they dont even have a Call Center. I now submitted a Support Ticket. They could at least tell you that they dont have telephone support right now. If i get a response i will update this.

Edit2: It turns out, it was a issue with the integrated nut tools in OpenMediaVault. After removing them and installing them via apt and configuring it with the config files, it works without any power loss.

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[–] [email protected] 2 points 2 years ago (1 children)

Sorry I don’t have anything helpful to add other than a “me too”. I had this problem with a UPS years ago that would power down as soon as any comms was attached. I put it down to a faulty comms module (which was built in and not removable) and gave up. I hope you manage to figure it out

[–] [email protected] 2 points 2 years ago

I tried calling the support today but i did not get to anyone. I will try again later. If i cant contact support i will probably send it back.