this post was submitted on 12 Feb 2025
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Mildly Infuriating

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Power company recently outsourced their payment system and now have to pay a fuckin' fee to pay my goddamned bill. The only way to avoid that is autopay.

Further infuriating is I have to re-add my bank info to yet another third party system.

Fuck the modern world, man.

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[–] [email protected] 7 points 2 days ago (3 children)

Annoying AF in principle but at least it's only 50 cents. My fucking rent payments charge a % fee, so I mail them a check every week and make them do the legwork

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[–] [email protected] 7 points 2 days ago (1 children)

In my country we have free 'autopay' on the banks end. You simply setup the details of the recurring transaction in your mobile app or on the website and it will automatically start paying.

Seems like you should say "fuck modern capitalism" instead.

[–] [email protected] 4 points 2 days ago (2 children)

The problem here is that your bill is based on usage so there's no way to know exactly what your bill will be each month in order to set up an automatic bill pay.

[–] [email protected] 5 points 2 days ago

My variable (usage-based) utility bills are sent as "e-bills" to my bank, so the bank's bill pay system can pay them anyway. I can even set it up to pay in full up to some limit, so it doesn't blindly pay if the bill is outrageous due to some mistake.

[–] [email protected] 3 points 2 days ago (3 children)

The power companies in my country use a monthly average of the yearly costs. You'll always pay the same.

[–] [email protected] 2 points 2 days ago (1 children)

Where I live in the states, my power company offers an option to do the same thing. And every year, they adjust it based on overages/underages from the previous year.

[–] [email protected] 3 points 2 days ago

Yep exactly. It works pretty nice here. Except for a power crisis we had a few years ago, where they had to change stuff of contracts around because the price went up by almost 300%

[–] Fiivemacs 1 points 2 days ago (2 children)

Until they realize the average wasent enough and hand you a massive bill at the end of the year.

[–] [email protected] 1 points 2 days ago

My country has rules and regulations to prevent this. The averages are pretty accurate. Our government also requires electricity companies to offer an easy way for customers to see how much energy they have used and how close it is to the estimated average.

Anyways, we also have variable contracts where you pay monthly for the energy you have used depending on your use and the price of energy on the market. For this we can simply use payment mandates that are easy to setup between yourself, the bank and the company. Keep in mind our companies are not capitalistic overlords and don't try to steal our money using this, so it's pretty safe and easy.

[–] [email protected] 0 points 2 days ago* (last edited 2 days ago)

LOL, no. Are you just making up hypothetical scenarios? FFS, even our crappy, private power company doesn't pull that shit, even in Florida.

[–] [email protected] 0 points 2 days ago

We have this in Florida. Haven't signed on as I'm continually trying to slash my bill, get more eco friendly.

[–] [email protected] 5 points 2 days ago

Yes, with no warning or anything. I called yesterday but the wait to talk to someone was over an hour so I chose the call back option. Then I missed their call. I’m gonna make them reimburse the $2.75

[–] [email protected] 4 points 2 days ago

Pay all of your bills in person in pennies from now on.

[–] [email protected] 3 points 2 days ago* (last edited 2 days ago) (2 children)

Having a fee of some sort based on payment option is probably desirable. They get charged those fees.

If they don't expose the fee to you, they still charge the fee, or at least an average that covers their costs across all users, but it gets buried in a single price charged to all users, so you can't choose whether or not to pay it.

Otherwise, the guys paying via their bank are subsidizing the guys paying via credit cards, even though they aren't incurring the cost.

[–] [email protected] 1 points 2 days ago

Except that this is a recent change so the cost is added onto the bill that must have surely covered said cost before.

[–] [email protected] 0 points 2 days ago* (last edited 2 days ago)

Oh shush. We don't want to learn how the world works or how to effectively navigate it. We just want everyone to give us free shit while not having jobs.

Seriously, I can go on for ages about how to manipulate capitalistic systems for our own benefit. Nope. "Kill the capitalists!" OK. Then a system by another name will abuse you instead.

While we're at it, if you're not a business with special banking needs, why is anyone using a filthy bank?! Credit unions are the dictionary definition of socialism.

[–] [email protected] 3 points 2 days ago

They do that here, unless you pay at the county offices. Yep, either we pay the fee individually or collectively, and they don't even reimburse the county.

[–] [email protected] -3 points 2 days ago (4 children)

Why would you not want automatic payment?

[–] baggins 7 points 2 days ago (1 children)

If you accidentally overdraft your account the bank charges you a bs $45 fee

[–] [email protected] 0 points 2 days ago

Dafuq. Glad that’s not a thing here.

[–] [email protected] 3 points 2 days ago (1 children)

Data breaches expose your banking numbers

[–] [email protected] 0 points 2 days ago (9 children)

So? It’s not like they are a secret. What are any potential hackers going to to with my bank account numbers? Send me money?

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