this post was submitted on 20 Feb 2025
52 points (100.0% liked)

Hardware

1321 readers
219 users here now

All things related to technology hardware, with a focus on computing hardware.


Rules (Click to Expand):

  1. Follow the Lemmy.world Rules - https://mastodon.world/about

  2. Be kind. No bullying, harassment, racism, sexism etc. against other users.

  3. No Spam, illegal content, or NSFW content.

  4. Please stay on topic, adjacent topics (e.g. software) are fine if they are strongly relevant to technology hardware. Another example would be business news for hardware-focused companies.

  5. Please try and post original sources when possible (as opposed to summaries).

  6. If posting an archived version of the article, please include a URL link to the original article in the body of the post.


Some other hardware communities across Lemmy:

Icon by "icon lauk" under CC BY 3.0

founded 2 years ago
MODERATORS
top 12 comments
sorted by: hot top controversial new old
[–] zeppo@lemmy.world 21 points 3 weeks ago* (last edited 3 weeks ago) (1 children)

It's puzzling why the printer industry has to be so abusive and has always been customer hostile. I mean, it's nothing new, printer companies have been awful since at least the 70s... printer problems are what inspired Stallman to start GNU after all. Are there any printer companies not like this? Is Brother still decent?

[–] partial_accumen@lemmy.world 21 points 3 weeks ago (2 children)

Is Brother still decent?

Brother laser printers are still good. Inkjet should simply be abandoned as a consumer product irrespective of who makes it.

[–] Valmond@lemmy.world 2 points 3 weeks ago

Are their coooe printers good too? I have a black and white and it's perfect (except the phone app, but you can "share" a document/photo with it to overcome the impossibilith to find your photo to print from inside the app).

[–] Empricorn@feddit.nl 2 points 3 weeks ago

Their fax machines are the best of a bad product. They do use toner though...

[–] Alphane_Moon@lemmy.world 16 points 3 weeks ago* (last edited 3 weeks ago) (1 children)

All companies are trying to give up on real customer support (because there is no competition and US is a pretty corrupt country). Self-service support is fine for a free open source project, it's not acceptable for a paid product.

[–] SpaceNoodle@lemmy.world 3 points 3 weeks ago (2 children)

This article is from the UK and is about European countries

[–] Alphane_Moon@lemmy.world 5 points 3 weeks ago

I was referencing HP being headquartered in the US.

[–] reddig33@lemmy.world 3 points 3 weeks ago (1 children)

HP is a US-based company. So that means someone in the US pushed for and approved this change.

[–] SpaceNoodle@lemmy.world 4 points 3 weeks ago (2 children)

Or it means someone in Europe did, since this is from a European office.

[–] coacoamelky@lemm.ee 2 points 3 weeks ago

One of us should look it up to be sure, but I sure won't.

[–] DannyBoy@sh.itjust.works 2 points 3 weeks ago

It's hard for them to comprehend something outside of their country.

[–] Deebster@programming.dev 1 points 3 weeks ago

I assume these numbers change you for the pleasure of being on hold - wouldn't it be illegal to artificially add 15 minutes of wasted time onto the bill?

This while thing feels like a Onion article.