this post was submitted on 20 Oct 2023
272 points (97.6% liked)

Privacy

33216 readers
605 users here now

A place to discuss privacy and freedom in the digital world.

Privacy has become a very important issue in modern society, with companies and governments constantly abusing their power, more and more people are waking up to the importance of digital privacy.

In this community everyone is welcome to post links and discuss topics related to privacy.

Some Rules

Related communities

much thanks to @gary_host_laptop for the logo design :)

founded 5 years ago
MODERATORS
all 35 comments
sorted by: hot top controversial new old
[–] [email protected] 106 points 1 year ago (4 children)

Of course you did. You're not handing your device over to Best Buy, you're handing it over to Jimmy on the Geek Squad who is quiet and a bit weird. And he loves to snoop into other people's phones. Not for identity theft or reselling naughty pictures, but simply for the fun of snooping on other people.

Backup your device and wipe all of your data before handing a phone over to anyone else. It's just safer that way.

[–] [email protected] 79 points 1 year ago (4 children)

Tbf, most of the people who are going to best buy to have their device serviced aren’t going to know how to back up and wipe it

[–] [email protected] 15 points 1 year ago

Also the device is in a condition that makes this difficult like not turning on or the screen being broken.

[–] Rodeo -1 points 1 year ago

Time for them to learn.

[–] [email protected] 30 points 1 year ago (1 children)

Doesn’t matter if it’s Jimmy who is quiet and weird. I worked at a Verizon store. Brayden the kind, tall, outgoing handsome guy with a nice smile is worse. He would ask girls, moms, grandmas even to to unlock their phone and then immediately take them in the back to search for nudes. As you said, back up your phone and wipe it before it’s ever in anyone else’s hands.

[–] [email protected] 3 points 1 year ago

Kinda hard to do that if it won't turn on, though.

[–] [email protected] 8 points 1 year ago

Worked in phone repair for ten years with a wide range of people.

I agree with everything you said.

[–] [email protected] 55 points 1 year ago

Absolutely not surprised. I've had multiple friends that worked Geek Squad. All of them have admitted to snooping at least once and most have said their coworkers did it constantly.

Don't take your computer to Geek Squad, folks. They're all untrained highschoolers following a script anyways

[–] [email protected] 14 points 1 year ago (1 children)

FBI offers a bounty to technicians who report incriminating evidence, so yeah, when you take your repair tickes to a large service, you can expect this.

Local services depend on word of mouth so they might be more respectful, but only because they are incentivized to not let rumors of their snooping get out.

Still, surveillance staff routinely pass saucy and gross pics all over their office and we only hope they don't dump them on the internet like high-school students

[–] [email protected] 3 points 1 year ago (1 children)

This was in Canada, where snooping like this is illegal.

[–] [email protected] 3 points 1 year ago

I hope in Canada law enforcement cares more about following the rules than it does in the US.

[–] [email protected] 10 points 1 year ago (1 children)

Louis Rossmann video here we come!

[–] [email protected] 4 points 1 year ago

Seriously he's right, the only stories you ever hear about this are from big repair places.

[–] [email protected] 5 points 1 year ago

Apple did the same to a customer's sex tapes on their iPhone. But iPhone is very secure... just not against USA corporations and 3 letter clowns.

[–] [email protected] -2 points 1 year ago* (last edited 1 year ago)

u r dumb enough to let someone take advantage of your naivety in some topic out there, tech nerd.

that's just how shit works, remember it.