this post was submitted on 12 Sep 2023
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"I can tell you that the people that are doing it aren't the people who are coming here because they're looking for a sandwich because they're hungry," said Ravi Ramberran, "It's the people who are not afraid of consequences period."

In the wake of the increase in dine and dashers, Ramberran said his restaurant has ramped up how they deal with it.

"We blast them on Facebook, we hold them, we make them wait for the cops...We do what's in our power to do."

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[–] [email protected] 2 points 1 year ago* (last edited 1 year ago) (1 children)

I see what you mean. It is true that if the restaurant wage problem was solved tipping wouldn’t go away overnight, especially since many consumers in North America are used to the idea of tipping. However, I do believe it would slowly become less common as it is in other countries.

In places where tipping is less common, customers view the prices as fully baked in. What they pay includes the price of the food and providing enough so their workers can live. There’s no guilt over not tipping. Some people may if they like the service, but most won’t. Additionally, the consumer is able to make a more informed choice since they are able to see the actual cost of their meal. They also don’t have to choose having the soup vs. tipping someone enough to live.

I think my main point is that random patrons shouldn’t be able to determine whether someone can pay rent after working 12 hour shifts for a month. Letting the consumer split the cost of a transaction between the business and the worker is always a losing situation for the worker. The cost of the food is fixed, the business will always make X amount of dollars per transaction. Meanwhile, tipping is variable so the worker is never guaranteed a fair sum.

If workers were paid properly then tipping would be viewed as an actual reward for doing a good job instead of a restaurant worker subsidy program as it currently stands. As I see it, the whole industry needs to change with actual laws backing up it up or else a few bad actors can ruin everything in the name of wanting to be profitable.