this post was submitted on 12 Aug 2024
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Political Weirdos

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[–] candyman337@sh.itjust.works 2 points 7 months ago (1 children)

Their obsession with sexualizing brown left leaning women is so strange. Like it just makes them look like pervs

[–] SkunkWorkz@lemmy.world 2 points 7 months ago (1 children)

They sexualized Greta Thunberg. It’s not just brown women it’s every woman that deviates from their beauty standard.

[–] Coreidan@lemmy.world 0 points 7 months ago (1 children)

It’s low hanging fruit. They have nothing against her so the best they can do is call her a whore.

That’s their best material. It’s all they got. Anything else would require imagination and a certain level of intelligence.

[–] Buddahriffic@lemmy.world 0 points 7 months ago (1 children)

It's kinda funny because the insult itself is actually an appeal to their male insecurity because they can't handle the idea of a woman doing anything with other guys or even just being attracted to them, hence their strong negative association with those words.

Like not really "haha" funny but "using that insult says more about you than it does the target of the insult" funny.

Younger me was confused about "slut" being an insult because "slut" sounds way more fun than "prude".

[–] Semi_Hemi_Demigod@lemmy.world 0 points 7 months ago (1 children)

I feel the same way about the insult "cocksucker." How is that a bad thing?

[–] NegativeInf@lemmy.world 1 points 7 months ago

It's how my boyfriend refers to me. Terms of endearment.

[–] jvw@lemmy.blahaj.zone 1 points 7 months ago* (last edited 7 months ago) (1 children)

The proper response to things like this (if responding at all cannot be avoided), is ALWAYS, "I don't understand. Please explain."

Edit: and if/when they try to answer, say it again.

[–] Landless2029@lemmy.world 0 points 7 months ago (1 children)

That reminds me of arguing with some unhinged folks back when I worked retail customer service.

I would kill them with kindness and for some reason they would get madder that I was calm while they were screaming.

Same vibes here. "I don't get it" while calm and deadpan would make them smile and explain. Then they'd snap as you repeat.

[–] shalafi@lemmy.world -1 points 7 months ago* (last edited 7 months ago) (4 children)

That is not how you deal with angry customers. FFS, I'm getting mad thinking about some simpy little ass-kisser coming at me all sweetness and light.

That tells me several things:

  • You aren't listening to me.
  • You don't give a fuck about my problem.
  • You're not going to do anything about my problem.
  • You have no empathy and I'm just a number to you, not a real human being.
  • Now I want to talk to your superior. And I'll do about anything to avoid that bull shit.

Acting like this is how customer-facing people get their ass chewed. Hell, I all but get mad right along with the customer!

"Wait a minute, stop. Are you telling me (repeat the highlights of their getting screwed story)?!"

That's a powerful way to get on the same side, and if you're good, your are on the customer's side. Also, see how I asserted control over the conversation instead of letting them build steam? Your method is an industrial strength, demon powered, steam boiler.

But what if the complaint is somewhat irrational?

"Yeah, I get it, same crap happened to me (when.. offer a true one-liner story of a similar woe you experienced). Look, that's just how it is when (offer a true explanation for the issue, understaffed or whatever, but keep it low-key or you're giving them more bitching ammo)."

If I got a feel for the person, I may even borderline cuss under my breath. "... oh for ... sake... Did they really tell you that?!" I may actually cuss if it's that kinda conversation. This let's them know you care, you're engaged with their story.

I could go on forever, and I have the experience and background to back it up, but here's the only thing you need to know to win with customers. Are you ready?

Treat them like an acquaintance, maybe a friend of a friend who came to you for help. Because they came to you for help and it's your job to provide that help. If you can't treat your customer like a real human being, get out of the business.

"And sin, young man, is when you treat people like things. Including yourself. That's what sin is."

"It's a lot more complicated than that--"

"No. It ain't. When people say things are a lot more complicated than that, they means they're getting worried that they won't like the truth. People as things, that's where it starts."

"Oh, I'm sure there are worse crimes--"

"But they starts with thinking about people as things..."

--from Carpe Jugulum, by Terry Pratchett.

I'm pissing in the wind here. If y'all won't take instruction and insist on being bullied, go on with your bad self. Personally, I had my ass beat quite enough in grade school, so I learned some social skills.

https://theoatmeal.com/pl/senior_year/pe

[–] grrgyle@slrpnk.net 1 points 7 months ago (1 children)

I understand sir but we can't accept returns for items you didn't purchase from us is there anything else I can help you with?

[–] shalafi@lemmy.world -1 points 7 months ago* (last edited 7 months ago) (1 children)

Nope. Here's how talking to them like a human works:

"C'mon man! Where did you buy that thing? Here? Get me a receipt, or at least pull one off the shelf, then I can help. C'mon, give me something to work with here!"

See how I put it back on them to take action and took control of the conversation? "You do a thing, I'll try to help from there. Quid pro quo, super simple stuff.

YMMV depending on the store's policies and the customer, but you get the idea. Do not ever back down on bullies, call them out while offering options. A hard "NO" is always a fail.

My first tech support job, had a guy going off on me about a thing, think it was where we had genuinely done him wrong. I'm new, I'm stunned, not used to being talked to like that.

"Wait a minute! Sounds like we "fucked up whatever", and I got ideas on fixing that, but are you mad at me personally?"

And then I shut the fuck up, let him struggle. (Didn't plan this, just spurted it out.)

"Well... no... it's just a very frustrating situation."

"I'd be mad if I was you. So look, let's start over and nail this down. I have a couple of ideas, but I need to get the story straight."

I'm empathizing, I'm listening, and I'm not pretending to do so. I really am. Customers smell fear disingenuous bullshit almost more so than fear.

[–] sparkle@lemm.ee 1 points 7 months ago

"C'mon man! Where did you buy that thing? Here? Get me a receipt, or at least pull one off the shelf, then I can help. C'mon, give me something to work with here!"

When I worked in retail my manager would've written me up for talking like that

[–] edgemaster72@lemmy.world 1 points 7 months ago

I don't get it.

[–] Socsa@sh.itjust.works 1 points 7 months ago (1 children)
[–] shalafi@lemmy.world -1 points 7 months ago

LOL, sorry. I'm just burned listening to kids bitch about "customers" like they're some form of human fungus. FFS, retail and customer service is boot camp for learning difficult social interaction. "But people should never be difficult!" LOL. No.

[–] TopRamenBinLaden@sh.itjust.works 0 points 7 months ago (1 children)

Your tips are good if the customer is rational, or if the compensation is worth the effort of that.

I've worked a lot of retail, and sometimes there are just irrational people, though. Many angry customers do deserve the bare minimum. I'm not going to sympathize with them if their problem is their own fault, or if it is something minor that wasn't anyone's fault. I'm also not doing it if they want to be rude about it.

Some jobs also don't pay their employees or give them enough benefit to do more than the bare minimum. These kind of jobs are not worth the stress or mental energy.

[–] transientpunk@sh.itjust.works 1 points 7 months ago

This is a great look for All trails too...

[–] Lightor@lemmy.world 0 points 7 months ago (1 children)

Their entire party is just "make fun of the other side", how do people not realize politics is about policies and they have none.

[–] TheGiantKorean@lemmy.world 1 points 7 months ago

Then when you call one of them a couchfucker they're like, "oh how despicable of you".

[–] itsnicodegallo@lemm.ee 0 points 7 months ago (1 children)

Does "trolling" just mean "being trashy" now? Lol

[–] VelvetStorm@lemmy.world 0 points 7 months ago (1 children)

When has trolling not been a super trashy thing?

[–] zarkanian@sh.itjust.works 1 points 7 months ago

You can have style, like Ken M. It isn't always "Ha, I said offensive thing, and now you're offended!"