this post was submitted on 15 Aug 2023
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AssholeDesign

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i miss the days when cancelling a subscription would just stop it charging you but you keep the service until you would have to pay

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[–] [email protected] 55 points 2 years ago (3 children)

This is usually how FREE TRIALS work, though, and always has been.

[–] [email protected] 43 points 2 years ago (2 children)

No it hasn't. Cancelling pretty much always lets you continue until you were due to be billed.

[–] [email protected] 1 points 11 months ago

Plus the fact that if you forget to cancel you can contact them to refund. (If they are nice)

[–] [email protected] 34 points 2 years ago (1 children)

Not when you have to put a credit card number on file. In my experience those trials almost always stay active until time has expired.

This whole thread is full of Apple apologists.

[–] [email protected] 7 points 2 years ago

Agree.

I generally enjoy Apple's products, I'm very happy with the stuff I have at least. Corporations and companies aren't friends, and they don't deserve to be treated as such just because they make a product you enjoy.

This kind of practise is bullshit through and through. Hell I think signing me up for a subscription as part of having a free trial is BS. I should be able to have a free trial for however long that trial period is, and then get to decide whether or not I want a full subscription. Rescinding the trial because I don't want to subscribe is garbage.

[–] [email protected] 0 points 2 years ago

The idea is to make you keep it for as long as possible until you hit the first pay cycle.

[–] [email protected] 24 points 2 years ago

"Free trial"

[–] [email protected] 22 points 2 years ago* (last edited 2 years ago)

That is how they work though 🙄

I just canceled my Apple TV and I have access to it until the next billing cycle starts. But you have to actually have a billing cycle in order to have service up until the next one...

[–] [email protected] 13 points 2 years ago

Classic Apple. Gotta pump up that Services revenue, even if by taking advantage of dark patterns everywhere.

[–] [email protected] 12 points 2 years ago (2 children)

I think this is apple being particularly shitty because most services don't do that.

[–] [email protected] 12 points 2 years ago

in fact, apple forces other services to not do that but have double standards for themselves

[–] [email protected] 2 points 2 years ago

Pretty sure I saw it somewhere else as well. Don't remember where, but I think there was option to cancel subscription and cancell reccuring payment. Pretty sure this is so they can silently take awau the more fair option later.

[–] [email protected] 9 points 2 years ago (1 children)

I miss when Amazon prime would refund you the remainder of the month when you cancelled.... I have no interest in being a prime member and actively avoid buying anything from Amazon. But sometimes I need something I can't find locally ASAP and giving them a quarter or two to have prime for a day was a solid option.

[–] [email protected] 6 points 2 years ago (1 children)

Yeah doing that sounds like a stupid business practice exactly because of what you've described

[–] [email protected] 5 points 2 years ago (1 children)

Paying $15 a month for "free" shipping which is also included in the price point of the products sounds like a stupid practice too. Lots of people doing it though.

[–] [email protected] 2 points 2 years ago (1 children)

If you buy enough, that fee is worth it or you will pay a lot more in shipping. Those of us in small towns without a lot of options benefit from Prime. Amazon is an evil company, but it's them or another big box store owned by another awful corporation for me. At least Amazon is convenient.

[–] [email protected] 2 points 2 years ago

I'm in that boat. I buy enough where getting prime is worth it. I also use their prime video and Amazon photo services so I'm definitely getting my money's worth.

[–] [email protected] 9 points 2 years ago (1 children)

I cancelled a service I was getting for free, and they stopped providing the service 😭

[–] [email protected] 2 points 2 years ago (1 children)

Yeah literally what is this post lol.

[–] [email protected] 7 points 2 years ago (3 children)

I think I have only seen that on Apple. Any other examples?

[–] [email protected] 4 points 2 years ago

I think patreon also does this which is shit imo

[–] [email protected] 2 points 2 years ago

YouTube TV did it to me

[–] [email protected] 1 points 2 years ago

Disney+ does the same as far as I remember.

[–] [email protected] 7 points 2 years ago (1 children)
[–] [email protected] 4 points 2 years ago (1 children)

Statistically more idiots aren't using Apple.

[–] [email protected] 6 points 2 years ago

See, this is why you need to normalize your data before comparing. Lol.

[–] [email protected] 7 points 2 years ago (2 children)

It makes me so angry that I can’t cancel my subscription to audible or else I will lose all my credits.

Fuck you audible.

[–] [email protected] 6 points 2 years ago

Look into your local library. Mine is connected to Libby for audiobooks and it has a pretty big selection.

[–] [email protected] 1 points 2 years ago (1 children)

But, if you spend your credits on the audiobooks you want, you don't have to lose any. I did not lose the books in my library after using them and canceling my subscription and they still exist

[–] [email protected] 3 points 2 years ago

Yeah this conversation made me just go “fuck it” and I impulse used the ten credits I have on a bunch of books so now I don’t have standing credits anymore. It’s better this way lol

[–] [email protected] 5 points 2 years ago

Not sure what the distinguishing line is anymore, I thought it was Free Trials but I just canceled my TV+ free trial and it’s still active through the full period. (a couple days)

[–] [email protected] 2 points 2 years ago (1 children)
[–] [email protected] 4 points 2 years ago

Or revolut, oxygen and any other bank that provides virtual/burner cards. Everyone should be using virtual or burners with any subscription service, not only does it protect you from a leak, it also let's you set a max amount and when the price goes up you won't pay it without approving it and increasing your max tx amount.

[–] [email protected] 2 points 2 years ago* (last edited 2 years ago)

Fight back with their own weapons: „hey Siri remind me on 00.00.2023 to cancel my Apple One trial“

[–] [email protected] 2 points 2 years ago (1 children)

And also if you stop paying for 3 months, they completely delete your library. I switched to try Spotify, and when I returned, all my collections from iTunes of 10 years ago are gone forever.

[–] [email protected] 3 points 2 years ago

Great way to make sure people who leave temporarily instead leave forever

[–] [email protected] 0 points 2 years ago (2 children)
[–] [email protected] 7 points 2 years ago (3 children)

Not this time, it's completely expected that if you cancel a free trial that you're not interested and don't want it. It is not at all the same as cancelling a subscription that will ride out until the end of the period.

[–] [email protected] 13 points 2 years ago

I don't want to check this one but if you need a card on file to get your free subscription like basically everywhere else then this is an attempt to let you forget about the service and charge you at least once. Amazon prime's free trial might require 50 fucking clicks to cancel but it will at least ride out the month.

[–] [email protected] 13 points 2 years ago

If you're automatically charged when the free trial ends then you should absolutely be allowed to cancel a free trial so that you're not charged and keep using it until the last day it was offered to you.

[–] [email protected] 5 points 2 years ago

Free trial implies I don't gotta attach payment to it. This is more like paying for your water bill and calling the first month free.

[–] [email protected] 2 points 2 years ago (1 children)

Hey, another thread where someone is desperate to use that word!

It’s the “play stupid games, win stupid prizes” of Lemmy

[–] [email protected] 1 points 2 years ago

Hey buddy, I'm desperate to do a lot of things. Lemme show you what I can do with a $50 bill...

-Attempts to pay rent and gets evicted-