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Brink's says it reached out to Air Canada on April 27 to let the airline know it was demanding a full reimbursement of the costs it has sustained, but as of Oct. 6, "there has been no response from AC."
Haha sounds like they're getting the same "customer service" as passengers! They should have put air tags on their cargo to track down which lost luggage warehouse its in.
For that amount of money I think Brinks could have sprung for an escort. It sounds like the level of security they were expecting from Air Canada was "looking at waybills closely", which even if AC did it still feels grossly insufficient.
Except that AC charged them a percentage of the shipment value as security fees. Not a flat rate, but an actual percentage. They WERE the escort
The two cargo shipments — adorned with the words BANKNOTES and GOLDBARS
oops