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Toronto woman sent full transcript of her conversation during Lyft ride (www.cbc.ca)
submitted 6 days ago by Quilotoa to c/canada
15 comments fedilink
 
 

A pilot for recording conversation during Lyft rides is going on in some U.S. cities, but it's not supposed to be happening in Canada. A Toronto woman was sent the conversation between her and her friends during a ride, presumably accidentally.

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She was chatting with friends in a Lyft. Then someone texted her what they said (www.cbc.ca)
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She was chatting with friends in a Lyft. Then someone texted her what they said (www.cbc.ca)
 
 

cross-posted from: https://lemmy.world/post/28209968

Anvi Ahuja received a text message transcript of her conversation with her roommates during their Lyft ride home on March 11.

The company confirms the incident took place, but has offered varying explanations.

After CBC Toronto contacted Lyft about this story last week, a Lyft representative called Ahuja. She says they told her the company is running a pilot program where audio is recorded from some rides and then the transcript is supposed to be sent to the ride-sharing company for reference if a security issue is reported.

In a statement to CBC, a Lyft spokesperson acknowledged that the ride-sharing company has an in-app audio recording pilot in select U.S. markets with "strict opt-in protocols" but said this incident is not related to that pilot program or any other feature being tested by Lyft.

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She was chatting with friends in a Lyft. Then someone texted her what they said (www.cbc.ca)
 
 

Anvi Ahuja received a text message transcript of her conversation with her roommates during their Lyft ride home on March 11.

The company confirms the incident took place, but has offered varying explanations.

After CBC Toronto contacted Lyft about this story last week, a Lyft representative called Ahuja. She says they told her the company is running a pilot program where audio is recorded from some rides and then the transcript is supposed to be sent to the ride-sharing company for reference if a security issue is reported.

In a statement to CBC, a Lyft spokesperson acknowledged that the ride-sharing company has an in-app audio recording pilot in select U.S. markets with "strict opt-in protocols" but said this incident is not related to that pilot program or any other feature being tested by Lyft.

If anyone needed another reason not to use their "ride sharing" companies.

Best case scenario - this international crisis with The States pushes Canada to start enforcing PIPEDA (I know, let me dream).

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She was chatting with friends in a Lyft. Then someone texted her what they said (www.cbc.ca)
 
 

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