this post was submitted on 04 Apr 2022
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Lemmy.ca Support / Questions

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Support / Questions specific to lemmy.ca.

For support / questions related to the lemmy software itself, go to [email protected]

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May have just found out why I've historically had issues logging into my Lemmy accounts.

I was able to create my account fine using a password 65-ish characters in length using letters, numbers and special characters. Then immediately I couldn't login! I use a passwords vault to create/save my accounts fully before I enter my details into the site so the details are correct.

Upon resetting my password and trying a new one with the same parameters I was advised my password was too long (60 max I think it said?). I moved it to 58 characters and also removed special characters then I was able to login fine.

This may have been going on for sometime and across other instances because I was having lots of issues making lemmy accounts before on lemmy.ml.

Anyone else run into this?

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[โ€“] smorks 2 points 2 years ago (1 children)

this will probably get more visibility if you ask at lemmy support, as this community is specific to lemmy.ca, but the problem seems to be a problem with lemmy itself.

[โ€“] Tryp 1 points 2 years ago

True but I wanted to start here incase it was known t the instance. Lemmy crosspost.