this post was submitted on 13 Jan 2025
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Lemmy.ca Support / Questions

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Support / Questions specific to lemmy.ca.

For support / questions related to the lemmy software itself, go to [email protected]

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Time outs (self.lemmy_ca_support)
submitted 1 month ago* (last edited 21 hours ago) by GlassHalfHopeful to c/lemmy_ca_support
 

Ever since things came back up after the Jan 5th outage, I've started to encounter regular timeouts. I will scroll past a couple dozen number posts and then it will stop as of there are no more. Within a few seconds, the application produces a time out error.

I use Boost for Lemmy as my client, but I'm not convinced that the issue is the app since switching my instance allows me to continue scrolling without a problem. And to be clear, prior to January 5th, I've never experienced a timeout in the app.

I'm curious if I'm the only one experiencing timeouts on Lemmy.ca. If so, then I'm curious if the admins are aware of any issue.

[10 Feb 2025 Update: After Lemmy.ca was updated to 0.19.9, cloudflare account changed, and their hardware infrastructure replaced... everything has started functioning normally again. I can't say what the cause was yet, but the WebUI and any connected app is scrolling through feeds without any timeouts now. ๐Ÿ’ฏ]

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[โ€“] GlassHalfHopeful 1 points 1 week ago* (last edited 1 week ago)

With the server migration and the back end update, I really had high hopes. Haha. But alas... The All feed times out when I try to go to the next page with Boost. I went to the web UI and hit next it sure enough times out as well.

The secondary account I created doesn't have the problem at all.

I appreciate you checking into the logs before. I'm still really curious about the cause, but it seems like I'm the only one struggling with this. I don't really want to waste more of your time.

I will probably do a little more troubleshooting out of curiosity, but I don't have high confidence that it's going to be rectified.