Lemmy.ca Support / Questions

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2FA has come unsynced? (self.lemmy_ca_support)

submitted 2 years ago by No_Eponym to c/lemmy_ca_support

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Hello! Set up 2FA with authy, logged in on Connect, never a problem logging in on Firefox. Downloaded eternity and I get a bad 2FA error when I try and log in. Firefox takes my user and password now, pops up the 2FA box, but then doesn't load/give an error message. Is my 2FA unsynced?

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[–] No_Eponym 1 points 2 years ago (1 children)

Still being asked for 2FA on both the website and the Eternity app, my current 2FA doesn't work on either.

[–] Shadow 1 points 2 years ago (1 children)

Odd. I just tried setting to null instead of ''. Try now?

If that doesn't work, I'll need to reset your password temporarily so I can test as you (then change it back to the old hash so you can login again)

[–] No_Eponym 1 points 2 years ago (1 children)

Setting to null worked! Logged in and posting from the web, logged in on the app, no 2FA request. Thank you for your help!

Do I turn 2FA back on myself, or do you need to change null to blank first?

[–] Shadow 2 points 2 years ago

Nope go for it and just enable it again.