this post was submitted on 15 Nov 2023
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Lemmy.ca Support / Questions

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This community is for support requests specific to lemmy.ca.

If you need to contact an admin privately, please message @[email protected].

If you are a technical user and you have questions or need support with the Lemmy software itself, please visit [email protected].

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Help! Created new account on lemmy.ca, and can't log in. (mstdn.ca)
submitted 2 years ago by [email protected] to c/lemmy_ca_support
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Help! Created new account on lemmy.ca, and can't log in.

I created an account, set a password, and now when I try to use them, they don't get me off the login page.

If I change either my username or password by a character, it clearly says 'credentials are wrong,' implying that my unmolested credentials are correct - but it won't log me in.

I've tried different browsers, turned off uBlock Origin, but nothing helps.

Any advice?

@lemmy_ca_support

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[โ€“] [email protected] 3 points 2 years ago (1 children)

@Rentlar I provided an email address, but never got a verification email. (and yes, I checked my spam folder.)

Could it possibly be the fact that my email address has "spam" in it?

(Aside: the fact that I can post here from Mastodon is frickin' cool.)

[โ€“] Rentlar 1 points 2 years ago

Interesting. Well, see if @smorks can get you sorted, it could potentially be something email related on either end. Hope to see you more in this area of the Fediverse!