this post was submitted on 13 Jan 2025
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Lemmy.ca Support / Questions

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Support / Questions specific to lemmy.ca.

For support / questions related to the lemmy software itself, go to [email protected]

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Ever since things came back up after the Jan 5th outage, I've started to encounter regular timeouts. I will scroll past a couple dozen number posts and then it will stop as of there are no more. Within a few seconds, the application produces a time out error.

I use Boost for Lemmy as my client, but I'm not convinced that the issue is the app since switching my instance allows me to continue scrolling without a problem. And to be clear, prior to January 5th, I've never experienced a timeout in the app.

I'm curious if I'm the only one experiencing timeouts on Lemmy.ca. If so, then I'm curious if the admins are aware of any issue.

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[–] [email protected] 1 points 2 weeks ago* (last edited 2 weeks ago) (2 children)

I'm having the same issues with sh.itjust.works. Also on Boost, also having the same Time Out issues. Can't even access comments. I even tried posting to this thread using my sh.itjust.works profile and it just failed to work. If I switch to another profile like the one I'm using atm everything works OK. I also tried ~~Signal~~ Sync, same issues, so it doesn't appear to be app related.

Its really weird.

[–] GlassHalfHopeful 2 points 2 weeks ago (1 children)

Perhaps I need to stick on a different instance for a little while to see if it happens again.

And I guess I should try out another client to see if I experience the same problems there.

I'm a little confused by your Signal comment though. Is there a Lemmy client with that name?

[–] [email protected] 2 points 2 weeks ago (1 children)

And I guess I should try out another client to see if I experience the same problems there

Are you on mobile? If so I tried turning off my WiFi and just using data and it seemed to help, which is even weirder.

I'm a little confused by your Signal comment though. Is there a Lemmy client with that name?

No, sorry, I meant Sync. Amended.

[–] GlassHalfHopeful 1 points 2 weeks ago

When I time out again, I will try mobile and see what happens. That would be strange for it to work then... But since the network is reset in the process and the data is taking a different route... That would at least mean something.

[–] GlassHalfHopeful 1 points 2 weeks ago (1 children)

I just noticed you are posting from lemmy.world rather than sh.itjust.works. when you say you are having the same problem as me, are you signed on to the sh.itjust.works instance when you get the time out?

My primary instance is lemmy.ca and I am signed on to that instance when I have the timeouts.

[–] [email protected] 1 points 2 weeks ago (1 children)

Yes, I'm having the problems with sh.itjust.works instance. I've moved to Lemmy.world whilst this issue is ongoing just so I can actually use Lemmy.

[–] GlassHalfHopeful 1 points 2 weeks ago* (last edited 2 weeks ago) (1 children)

Ha! Exactly. I made a .world for this reason.

I just saw your other post about this. Are you specifically getting "time out" like I am or other messages?

[–] [email protected] 2 points 2 weeks ago

Yes, Time Out, same as you.