this post was submitted on 13 Jan 2025
12 points (100.0% liked)

Lemmy.ca Support / Questions

521 readers
1 users here now


This community is for support requests specific to lemmy.ca.

If you need to contact an admin privately, please message @admin@lemmy.ca.

If you are a technical user and you have questions or need support with the Lemmy software itself, please visit !lemmy_support@lemmy.ml.


founded 4 years ago
MODERATORS
12
Time outs (self.lemmy_ca_support)
submitted 1 month ago* (last edited 2 weeks ago) by GlassHalfHopeful to c/lemmy_ca_support
 

Ever since things came back up after the Jan 5th outage, I've started to encounter regular timeouts. I will scroll past a couple dozen number posts and then it will stop as of there are no more. Within a few seconds, the application produces a time out error.

I use Boost for Lemmy as my client, but I'm not convinced that the issue is the app since switching my instance allows me to continue scrolling without a problem. And to be clear, prior to January 5th, I've never experienced a timeout in the app.

I'm curious if I'm the only one experiencing timeouts on Lemmy.ca. If so, then I'm curious if the admins are aware of any issue.

[10 Feb 2025 Update: After Lemmy.ca was updated to 0.19.9, cloudflare account changed, and their hardware infrastructure replaced... everything has started functioning normally again. I can't say what the cause was yet, but the WebUI and any connected app is scrolling through feeds without any timeouts now. ๐Ÿ’ฏ]

you are viewing a single comment's thread
view the rest of the comments
[โ€“] GlassHalfHopeful 2 points 1 month ago (1 children)

Perhaps I need to stick on a different instance for a little while to see if it happens again.

And I guess I should try out another client to see if I experience the same problems there.

I'm a little confused by your Signal comment though. Is there a Lemmy client with that name?

[โ€“] YungOnions@lemmy.world 2 points 1 month ago (1 children)

And I guess I should try out another client to see if I experience the same problems there

Are you on mobile? If so I tried turning off my WiFi and just using data and it seemed to help, which is even weirder.

I'm a little confused by your Signal comment though. Is there a Lemmy client with that name?

No, sorry, I meant Sync. Amended.

[โ€“] GlassHalfHopeful 1 points 1 month ago

When I time out again, I will try mobile and see what happens. That would be strange for it to work then... But since the network is reset in the process and the data is taking a different route... That would at least mean something.