Lemmy.ca Support / Questions

559 readers

1 users here now

This community is for support requests specific to lemmy.ca.

If you need to contact an admin privately, please message @[email protected].

If you are a technical user and you have questions or need support with the Lemmy software itself, please visit [email protected].

founded 4 years ago

MODERATORS

2FA has come unsynced? (self.lemmy_ca_support)

submitted 2 years ago by No_Eponym to c/lemmy_ca_support

13 comments fedilink hide all child comments

Hello! Set up 2FA with authy, logged in on Connect, never a problem logging in on Firefox. Downloaded eternity and I get a bad 2FA error when I try and log in. Firefox takes my user and password now, pops up the 2FA box, but then doesn't load/give an error message. Is my 2FA unsynced?

you are viewing a single comment's thread
view the rest of the comments

[–] BCsven 1 points 2 years ago (1 children)

I'm not sure of your use case but I had a 2fa otp type iasue while travelling, it was timezone setting not matching. Fixing the timezone and clock fixed authorization.

[–] No_Eponym 1 points 2 years ago (1 children)

No travel for me, but good to know in case it happens when travelling.

I am 99% sure my carrier auto-sets my time zone in my phone, and I can't find a time zone setting in connect or authy. Where/how did you change your timezone/clock?

[–] BCsven 2 points 2 years ago

I don't know those specific apps, my time zone and time were messed up on the device itself.