this post was submitted on 13 Feb 2025
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This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.

Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.

What can we do?

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[–] [email protected] 6 points 11 hours ago* (last edited 10 hours ago) (2 children)

Whether these are just lazy excuses or not, but let's be real for a moment.

Imagine someone, who's used to go to reddit.com, search for a reddit app in the app store, both of which have the same logo, design, etc... and use their username/password to login and browse the content.

almost every service, that people use for the last decades is based on this specific approach, except for emails. Even the TLD was always .com

Now imagine, how overwhelmed those people might feel, when you tell them "just come over to lemmy".

Lemmy, where? lemmy.com? Here's where you then start explaining the different instances, federation, etc..

the next question will be: where's the Lemmy app? Remember, the unified logo and design? well, good luck explaining that all lemmy apps are de facto third-party-apps.

Now, once they make it throug all of that, the next hurdle that will confuse the hell out of them are the communities scattered all across the instances.

[–] [email protected] 1 points 32 minutes ago

While I understand and largely agree with your point, I think it's worthwhile to question whether it's reasonable that this is the way people expect the Internet to work.

Companies have spent the last 15 years o so making their best efforts at obscuring the stack, so that unless you're somewhat tech-savvy, you can't tell the concept of app apart from the concept of server. Not unlike how Android and iOS have been obscuring many basics of the system to the point that some people don't even know what a filesystem is.

Perhaps this situation should be regarded as a problem to be solved, rather than just "the way things work" and that we need to cather to it. Mostly because FOSS services will always, invariably, struggle to adapt to a conception of the internet optimized for consumption and nothing else.

I agree that people nowadays might struggle to understand what, for instance, a third-party app is, but I also think it's too an unreasonably low bar to just let it be, and have FOSS forever playing acrobatics to somehow adapt to it.

Whether Lemmy should be the one leading this struggle is a whole another argument lol. Somehow forcing people to understand this with Lemmy in particular, without changing anything of the larger culture, will just cause people to not use Lemmy outright.

But this cannot be the way it works. Everyone using the internet needs some bare minimum tech literacy.

[–] [email protected] 1 points 11 hours ago (1 children)

"Lemmy has 47k monthly active users

Feel free if you have any questions"

Pinned post on [email protected]

[–] [email protected] 2 points 9 hours ago* (last edited 9 hours ago) (1 children)

I think, you didn't get my point.

Everything you mentioned, is nice and all, but who cares where the server is located? if they federate with each other, it doesn't matter. Again, I'm just talking from a novices POV and things thst might confuse them. They surely confused me at the very beginning

[–] [email protected] 1 points 3 hours ago

In the EU there is some amount of data protection and privacy rights, so that matters to quite a few people. Commercial outfits handle those distinctions behind the scenes (eg, US users vs EU users get different amounts of privacy). On the fediverse, the user has to figure this out themselves.

Beyond that, I agree with everything you say. Some of the instances don't even have the name "Lemmy" in the domain or brand which makes it confusing. Or maybe they're not Lemmy but just ActivityPub compatible. I have no idea. You can also get unlucky picking a "bad" server. I first joined Kbin.social because it had the best UI at the time but man, it rarely worked and totally put me off.

[–] SpaceCowboy 18 points 15 hours ago (1 children)

Add a bell button and a whistle button.

I think instead of promoting a page where people have to choose a server, just send people to lemmy.world directly. We should probably just get people to sign up there at first and have the ability to migrate their accounts to other servers if they want to do that later.

Having to choose from multiple servers is asking people to choose between a bunch of options they know nothing about. Get people straight to looking at content and posting stuff as soon as possible, once they're more invested, and understand more about the different instances they can change servers if that's what they want to do.

But yeah writhing the code needed to make account migration seamless might be a lot of work so not sure if that will happen.

[–] [email protected] 2 points 13 hours ago

You need to give people the photon link: https://photon.lemmy.world/

Lemmy has multiple view options, photon is the one that looks the most/exactly like Reddit.

The other view options are; https://a.lemmy.world/ - Alexandrite UI https://photon.lemmy.world/ - Photon UI https://m.lemmy.world/ - Voyager mobile UI https://old.lemmy.world/ - A familiar UI

[–] [email protected] 12 points 17 hours ago (4 children)

We could stop bullying .ml users for being .ml users. That's the only "war" I have seen here.

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[–] [email protected] 8 points 16 hours ago (1 children)

Fully agree with that, the bar is too to high usually unless you're being handheld through the process, realistically there should be an app like how blue sky is that doesn't give you any of the options because less options means easier setup. If they want to jump instances after that that would be considered an advanced function but they can choose to do so on their own accord.

Another issue I think is lack of actual awareness, like Bsky got media coverage, the everyday person still is like "the hells a lemmy"

[–] [email protected] 2 points 11 hours ago (1 children)
[–] [email protected] 1 points 3 hours ago* (last edited 3 hours ago)

I've used Voyager before and while it comes close, unless they changed how the app operates, I don't think that app fits the description that I'm asking for.

The entire issue with Lemmy is the Federation aspect of it, while it's a good thing to have it's way too confusing for the everyday person. For example I use eternity, the only layout that remotely looks decent in my opinion. It worked similar to Voyager where when you open it for the first time it brought you to an instance and then when you went to make an account it asked you which instance you wanted to make the account on. That right there is going to turn away a good 30 to 40% of the people looking. I know it almost turned me away.

For the point of responding to this comment I reinstalled Voyager, I'm going to portray my experience from someone who doesn't have experience with the fediverse. If you don't wish to see the narration, you can skip the spoiler

Okay cool I see a bunch of posts, I expect this lem.ee thing is the program oh fun they have Politics on the front page I thought I was trying to avoid that but okay there are some memes here that are pretty cool, let me try to like one,

oh I need an account yeah that makes sense, neat they have a learn more button(most people likely won't click this btw) okay an entire page explaining that the programs like an email client, how is up voting content like receiving emails 😕(personally think they should have used subscribe/follow for that imo)

Okay cool I think I get it let me just use the default instance, let me just skip past all of this pointless TOS stuff, "please write I accept acknowledging that you've read the rules in the sidebar on the front page." uhh Sidebar? Well I don't know how to get to that so let me try the next instance, lemmy.world sounds good. and that one is a 1 2 3 process(if email verification works)

From here they have a functioning account but the app has failed to tell them the core aspects of what federation is, they've failed to explain what defederation is, they failed to explain what the repercussions of choosing an instance does, it's only explained that Lemmy is like email, and to the everyday user, email is identical across all providers, users very rarely if at all have an email provider actively block an email server because they don't agree with what's going on there. For example in the case of LW by choosing that platform you're actively removing yourself from anything that's against their mentalities such as the piracy community, you're also subjecting yourself to a somewhat heavy moderation style instance and also subjecting yourself to hatred in the community without actually realizing you're doing so. You won't know this tell you get told by a user (and you WILL get told by a user).

This could be avoided by having a integration with fediseer or being able to integrate with the instances Blacklist so you can see what is blocked. Or even just a link to their rules would be amazing.

That's my main annoyance in current mobile apps, they are only decent for established fediversers. Most people would have left second or third message into my experience and just gone back to other platforms

[–] [email protected] 0 points 7 hours ago

I totally disagree.

[–] [email protected] 17 points 19 hours ago (5 children)

I've decided this is good and want a Lemmy that is restricted to just the nerdiest of nerds. These little spaces are cool without all those horrible reddit users.

[–] [email protected] 1 points 4 hours ago* (last edited 4 hours ago)

I like this idea! I still don’t see how the more narrowly focussed servers would benefit me. I went with Lemmy.world because size matters in a forum, and the admins have been outstanding with reliability. The most likely reason for me to jump ship would be if that reliability fell.

That being said when I was new I had no idea what hexbear was or Lemmy.ml or whatever, and there’s only so much a description can do. I know the difference after reading many discussion threads

But I so would have jumped on Lemmy.nerds over Lemmy.jocks or Lemmy.preppies. Multiple servers with clearer sub-audiences may help a new user onboard easier. That being said, I realize I could just do that if I wanted to. I also realize that may just amplify the echo chamber effect. And I’ll stick around for the reliability and scale

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[–] [email protected] 11 points 17 hours ago (2 children)

To the guy in here going "UX != UI!!!" Sure, but you can't design UX, especially for the unwashed masses. "Tried cutting toenails with lawnmower; severed foot. 0/10 bad user experience."

Lemmy has a "have our cake and eat it too" problem. It offers two mutually exclusive promises:

  • Each instance is its own independent self-contained little Reddit with their own communities, culture, code of conduct etc. so that individuals can find a place that suits them or make one if none is available, and

  • All the servers are part of one great big federated system where all users have access to content on all instances so it doesn't matter which instance you sign up for, you can access it all.

In practice, the former is more or less true, the latter really isn't.

First there's the obvious topic of defederation, which makes the "join one server, access all of them" an outright lie. On the one hand, I think everyone here will agree this platform requires defederation to function so that we can kick out instances like lolli.rape or whatever, which thank you admins and mods for dealing with. But what about Hexbear, or Truth Social (which as I understand it is running on Mastodon software). The only honest answer to "where do we draw that line?" is "somewhere in the middle of that slap fight over there."

It is intellectually dishonest to say that Lemmy has this problem and Reddit doesn't. Post in r/mensrights and an automod bans you from r/twoxchromosomes. Do basically anything anywhere on the platform and get banned from r/conservative. They managed to implement "It's a different platform depending on who you are" on a monolithic service.

All that crap aside, the average user has a more limited perspective on the rest of the fediverse than his home instance. Often, the UI defaults to viewing only local posts, you have to tell it to give you a global feed. You can browse a list of your local communities, you can browse a list of global communities, you can't browse a list of communities on a given foreign instance. 'Show me everything on lemmy.sports' or indeed 'show me a list of communities on lemmy.nsfw.' You cannot create (or moderate?) communities on instances you aren't a member of. It is, if only slightly, easier to participate on your home instance than elsewhere.

Either your choice of server does matter, or it doesn't.

If it does matter, we shouldn't have so many general purpose instances, it should be lemmy.music and lemmy.art and lemmy.uk. Then newcomers are presented a meaningful choice. Are you mostly interested in discussions pertaining to your country? Your hobby? Your career? Sign up here to mostly participate in that, and no matter which you pick you can visit the rest of the Lemmyverse, too."

If it doesn't matter, then design it such that instances are entirely transparent to users; eliminate the possibility of [email protected] and [email protected] coexisting, and make all instances lemmy1.world lemmy2.world, issue credentials centrally and then just spread the load in the background.

I don't think you can have both at the same time.

[–] [email protected] 1 points 3 hours ago (1 children)

I'm of the opinion that federation should only prevent a community or instance from appearing in the all feed. I should still be able to subscribe to communities that my instance has defederated from.

[–] [email protected] 1 points 3 hours ago

If I understand the way the Fediverse works correctly, global content viewed by members of an instance gets cached on that instance. So even though this thread is "on" lemmy.world, because I'm participating here there's also a copy on sh.itjust.works and that copy gets passed to me.

Among the instances sh.itjust.works is defederated from, there's one called "rape.pet". I'm okay with The_Dude saying "No, you can't get there from here" to shit like that.

[–] [email protected] 1 points 10 hours ago

First there’s the obvious topic of defederation, which makes the “join one server, access all of them” an outright lie.

Still those two instances aren't that popular

[–] [email protected] 15 points 19 hours ago* (last edited 19 hours ago) (2 children)

The main reason why I still prefer Reddit, is content. Even though I am subscribed to similar subs/communities/magazines/whatever on Reddit/Lemmy, my Reddit home screen is filled with interesting content compared to Lemmy. And, I never had to ban/hide anything/anyone on Reddit.

[–] [email protected] 0 points 8 hours ago

That problem will go away if we get more people to join lemmy by providing good smooth UX

[–] [email protected] 2 points 12 hours ago (1 children)

Yep. I came, couldn't get into it, https://lemmy.world/post/1388830 and unfortunately went back to Reddit.

[–] [email protected] 2 points 10 hours ago (1 children)

Nowadays, [email protected] has daily threads promoting active communities

Also what client where you using for that screenshot? Clients usually show instances after the communities name

[–] [email protected] 2 points 10 hours ago* (last edited 10 hours ago)

Boost. That was 1 year ago. It now shows the server as well

[–] [email protected] 3 points 15 hours ago* (last edited 15 hours ago) (4 children)

I don't think it's UI issue. I think it's a traffic issue.

People go to a social media site because it's where everyone else is.

But the nature of the federation is that you end up with silos of traffic, and those silos are too small to keep content flowing, which stifles community engagement and subsequently growth. For every 10 people that see a post, one will like it enough to vote on it. Out of those people, 1 in 10 will be engaged enough to actually post. If they post and get no response, they lose interest in re-posting.

The strength of Reddit was that it allowed everyone to talk about everything at once, and it became the de-facto hub of the internet for many folks. You go onto /r/all and you'd get the sense that the world is there, flowing past. You don't really get that on lemmy or mastodon servers unless you make an active effort to go and subscribe to things.

A solution to this is, actually, more federation. Many lemmy instances could band together by building a front page interface that combined all of the best posts across servers. This would improve the speed and flow of content dramatically. Think of it as alliance like the old web-rings of the early days of the internet, but in this situation, you're posting the content of all your allied federated servers, and they're posting yours. Thus, when someone goes to lemmy.world, they really see the whole world of lemmy, not just this one instance.

This would draw in new users more than any interface update, IMHO. It also would serve as a great place for them to start to discover what they want to subscribe to and participate in, providing a far wider choice than any one instance on its own can provide.

[–] [email protected] 1 points 11 hours ago

A solution to this is, actually, more federation. Many lemmy instances could band together by building a front page interface that combined all of the best posts across servers

Isn't that All?

[–] [email protected] 2 points 13 hours ago

I had no idea I wasn't actually seeing the front page of everything

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[–] [email protected] 22 points 23 hours ago

Bad UX isn't keeping most people away from Lemmy. Not being able to give up their addiction to Reddit is what's keeping them from Lemmy. There's a lot of people who will complain about the shitty things billionaires and tech companies and politicians do to them, but aren't willing to lift a finger to change things.

You're never going to bring those people to Lemmy unless Reddit shuts down and you develop an algorithm to spoon feed them whatever they want to feed their doomscrolling habit. Lemmy is better off without them.

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